Technology is Marketing
April 17th, 2009Frank Pinto with Defyned.com gave me a good piece of advice: technology is marketing. What that means is not that a good technology sells and markets itself. Rather; if you have a service or solution, the way it interacts with online technology is your marketing campaign.
What parts of technology directly contribute to the efficacy of your marketing?
- User Interface Design with latest Web 2.0 Standards
- Interoperability with Google, Facebook, Twitter, Mobile Devices, Amazon, etc
- Usability Architecture; use of ajax, jquery, single or multiple pages, data organization, sort / search
- Data Architecture defined by use scenarios; how your customer uses an app precedes building it
- The technology of your message; widgets, videos, viral invites, discounts, affiliates
- Open information standards using APIs and XML, allowing outside services to integrate with you
- Standard blog rss, SEO text and link strategies, comment and forum feedback looks
- User contribution modules in your architecture, such as reviews, comments, friends, connections
My point is that marketing is not a brute force dollar campaign across mediums, and technology does not stop where the programmer meets the salesman. Think about your technology, architecture, modules, information layout, interoperability, and accessibility from a marketing perspective. Products and services existed before the web. The innovation of the web is crafting technology not for technology’s sake and not merely to manage or organize data, but to craft the user experience around the sales process.
When developing a website start with the customer and the message first; and build the technology around that. Web developers and software engineers do not sell technology solutions, they sell the architecture of marketing.






